Getting repairs made
Your landlord must keep your unit up to the City's code. If they don't fix a problem within 14 days of your written request, the law gives you options.
Step 1: Ask in writing
- Send your landlord a written request describing the problem. Keep a copy and note the date.
- Your landlord then has 14 days to make the repair.
- The problem can't be one that you, your family, or your guests caused.
Minor problems not fixed after 14 days
- Pay less rent: starting on day 15, you may withhold an amount that reflects the reduced value of your unit until the repair is made.
- Repair and deduct: have the repair done and deduct the cost from rent, up to $500 or half a month's rent, whichever is more, and never more than one month's rent. The work must meet code, and you must give your landlord the paid receipt.
- Sue for damages and a court order requiring the repair.
Serious problems that make the unit unlivable
- If the landlord doesn't fix it within 14 days of your written notice, you may end your lease.
- You must move out within 30 days, or your termination notice is treated as withdrawn.
- Your landlord must return your security deposit, interest, and any prepaid rent.
Tip: Withholding rent or repairing and deducting can lead to an eviction case if it's done wrong. Talk to a legal aid group before you withhold anything.
Source: Chicago Municipal Code 5-12-070, 5-12-110